Contact Us

Have a Customer Service Question? 

For the fastest assistance, select our Help button in the bottom right corner! You can read through articles or choose "Get in Touch" to Live Chat or email us! 

If you'd like to send an email directly, just write us at

Phone Support: (424) 416-3842 - please note that Fit Therapists are not available on the phone.

We're here for you Monday through Friday, (9:30am to 5:30pm EST), if you'd like to speak to our Fit Therapists™ or CUUP customer service team. Note that we are closed on all Federal Holidays.


Have a Press or Marketing Question?

For Marketing or Brand inquires, please email

For individuals interested in partnering with CUUP, please reach out through our CUUP Community + Partnerships page.

For PR inquires, please reach out to our team at Jennifer Bett Communications at